Delivery Journey Series Part 2:
We rated 25 brands on the quality of their in-checkout delivery information.
The second of our four part whitepaper series follows the customer journey into the checkout screen. We assessed 25 e-commerce fashion brands on how well they communicate delivery information in the checkout phase and gave each a score out of 100.
- We rate brands from the UK, the Netherlands, Germany and Scandinavia to see which market is the most mature in terms of in-checkout delivery information.
- The best practices for displaying delivery information in the checkout screen and the areas which can be improved.
- How do brands compare against online platforms when it comes to delivery information in the checkout screen?