Delivery Journey Series Part 1:
25 brands rated on the quality of their pre-checkout delivery information.
70% of e-commerce customers decide on their delivery method before they checkout. So e-commerce websites need to communicate delivery information before the customer reaches the checkout. We rate brands on the quality of their pre-checkout delivery information and give each a score out of 100.
- We rate brands from the US, UK, Germany and France to see which market is the most mature in terms of delivery information.
- The best practices in terms of displaying delivery information and the areas which can be improved.
- How do brands compare against online platforms when it comes to delivery information?