Close-up of a parcel tracking e-mail

Track & Trace

Communicate with impact

The customer is your client. Not your carrier’s. Using Paazl’s Branded Track & Trace solution, you send customers dispatch information fully in-brand. For a complete brand experience, from order to delivery.

Examples of branded parcel tracking e-mails

Customize Track & Trace designs

Use our editor to customise Track & Trace emails with your colour scheme, logos and text. Including HTML editing for maximum control.

  • Communicate in your brand, not the carrier’s
  • Easily customised in our editor
  • HTML / CSS supported
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Communicate with customers in their language

Optimise communication with your cross-border clients: all delivery status updates available in a range of languages.

  • Communicate in the customer’s language
  • Automatically matches store-front language
  • Includes all commonly spoken Western languages
Flags of languages supported for tracking notifications
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Pro-actively update the customer

Reduce queries to your support department by proactively informing your customers about the status of their order. A sample communications process flow:

Flow of Track & Trace updates
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Discover what Paazl can do for your organisation

Or directly talk to our sales department
+31 (0)20 773 63 03

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