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Returns Management

Convert returns into retention

Ease for your customers, transparency in your customer service. With Paazl’s returns solutions, ensure the customers come back along with the inventory.

PDF return labels sent via e-mail

Enclose a returns label, increase transparency

By using Paazl to enclose a returns label, you know exactly what parcels have come back in.

  • Give customers a returns label
  • Increase transparency and forecast your returns pipeline
  • Potentially offset returns cost with a refund
Delivery Driver with returns shipment

Shape your optimum returns strategy

Return label in box icon
Return label via e-mail icon
Online return label icon
Delivery driver with returns shipments

Use returns to generate retention

Optimize customer support during the returns process to stimulate repeat purchases.

  • Make returns collection appointments online
  • Map the closest service points
  • Use Track & Trace to keep the customer up-to-date with the returns process
PDF return labels with post-office map
NYDJ quote on including return labels in the box

Discover what Paazl can do for your business

Or directly talk to our sales department
+31 (0)20 773 63 03

Trusted by more than 1300 successful online retailers

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