At Paazl we value the privacy of our clients and contacts and are very much aware of any possible concerns about the privacy of your information. We want to be transparent in how we collect data and when we use it. That is why we have updated our Privacy Policy.

Paazl B.V. (“Paazl” or “we”) operates the website www.paazl.com. This Privacy Statement informs the website visitor (“you”) of the policies we have in place regarding the collection, use, and disclosure of the personal data that we retrieve from you on our website. By using Paazl services and/or our website, you agree to the collection, use, and disclosure of your personal data in accordance with this Privacy Statement.

Personal data processed by Paazl

If you use Paazl’s services as a customer, the following personal data are processed:

• Your first and last name;
• Your telephone number;
• Your email address;
• Your IP address;
• Your internet browser and device type;
• Other personal data that you actively provide.

If you use Paazl’s website, the following personal data are processed:

• Your internet browser and device type;
• Your activities and interactions on the website;
• Your IP address;
• Other personal data that you actively provide.

Why is your personal data processed?

Paazl only processes personal data insofar as this is necessary for its services. Your personal data will therefore only be processed for the following purposes.

If you use Paazl’s services, your personal data are processed:

• To draft and perform the agreement;
• To process shipments;
• To keep the administration in the correct order;
• To provide access to your personal environment;
• To develop and optimize Paazl products and services;
• To send relevant updates regarding Paazl products and services;
• To record evidence.

If you use Paazl’s website, your personal data are processed:

• To analyze your behaviour on Paazl’s website in order to improve the content and functionalities of the website;
• To provide you relevant information based on the interest shown on the website.

If Paazl wants to process your personal data for other purposes than described above, for example for commercial purposes, Paazl will only do this after your explicit permission has been requested and granted. You can withdraw this permission at any time without providing a reason.

How long does Paazl keep your personal data?

Paazl will not keep your personal data longer than the mandatory statutory period or, if such mandatory statutory period does not apply, no longer than strictly necessary for the realization of the objectives for which your personal data were obtained. The personal data that Paazl receives relating to the contractual agreement, whitepaper download, contact or demo request will not be kept longer than five years after your last written interaction with us, or invoice.

Does Paazl share your personal data with third parties?

Paazl will not share your personal data with others, unless:

• this is necessary for the performance of our agreement;
• this is to meet legal obligations;
• you have granted permission.

How does Paazl analyze your website visits?

Paazl uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your device such as a computer, tablet or smartphone when you first visit Paazl’s website. On the one hand, Paazl uses cookies with a purely technical purpose. These cookies ensure that the website works properly and, for example, remembers your preferred settings, so that Paazl is able to optimize the website. On the other hand, Paazl uses cookies that keep track of your browsing behaviour so that Paazl can offer you tailor-made content and advertisements. Paazl informed you about these cookies on your first visit to the website. You can view our Cookie Policy here.

Opt out of cookies
You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can delete all information previously saved via the settings of your browser.

Opt out of emails

Our customers and subscribers receive relevant emails from Paazl such as release notes, blog updates or marketing information. Customers and subscribers are able to view and edit the types of email they want to receive from Paazl.

Your rights

You have the right to view, correct, limit or delete the personal data that Paazl processes unless Paazl cannot grant these rights based on a legal obligation. You can send your request for access, correction, limitation or (partial) deletion to support@www.paazl.com. If you have a complaint regarding the processing of your personal data, you can contact us. Paazl will then respond to your request as soon as possible – but in any case, within twenty business days.

Contact information:
Paazl B.V.
Isaac Titsinghkade 103
1018 LL Amsterdam
support@www.paazl.com
+31 (0)20 77 36 303

Security of your personal data

The protection of your personal data is very important to Paazl. Paazl, therefore, takes all appropriate technical and organizational measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification.

Paazl’s responsibilities

• Paazl only processes your personal data in compliance with the privacy law. This means that this data will only be processed for its intended purpose;
• Paazl ensures that your personal data can only be viewed by Paazl employees;
• Paazl ensures that its employees have appropriate personal passwords to log in to the Paazl system;
• Paazl employees have agreed to confidentiality regarding all Paazl recorded personal data;
• Paazl has taken technical and organizational measures to secure its systems.