Paazl Delivery Index 2020

How the top 100 brands in The Netherlands deliver

E-commerce Delivery Report 2020

  • Only 10% offer consumers a sustainable delivery option
  • Almost 200% increase in click & collect as a free delivery option
  • Significant decrease in same-day delivery
  • Returns via parcel and/or service points increased
  • Review of the 2020 delivery landscape

    Why leading brands trust Paazl